Frequently Asked Questions
Is a Hastens bed "test drive" available?
The Peninsula Chicago offers four rooms with Hastens beds. Two executive suites that feature our 2000T bed and two deluxe rooms featuring our Excelsior bed. We can arrange for you to stay at the Peninsula Chicago and sample a night on a Hastens at a reduced rate. When you make your decision to purchase a Hastens bed from us we will reimburse your room cost. Click here to request more information about our Peninsula Hotel promotion.
Why Horse Hair?
Horse hair is the finest and highest quality mattress fill material available. Each strand of horse hair is hollow and acts like a miniature tube that, thanks to microscopic capillaries, absorbs moisture and allows moisture to evaporate quickly. When the humidity level in the ambient air drops, the horse hair breathes in fresh air and the moisture evaporates.
Can I be allergic to a Hastens bed?
All contents of a Hastens horsehair mattresses are certified to be non allergenic. Hastens fabrics are 100% natural cotton. if someone has an allergy to cotton, that allergy can be avoided by using a mattress protector and non cotton sheets.
What is the life expectancy of an all natural Hastens bed?
A Hastens bed should last a lifetime. The beds are warranted for 25 years against breakage and manufacture defects. No one really knows how long a Hastens bed will last.
Do I flip my Hastens Mattress?
Hastens beds are filled with natural fibers such as cotton, wool, and horse hair. These materials move about in the mattress conforming to the body and giving supreme comfort and support. As they move around they do in time get out of place. Flipping or massaging the mattress moves the fibers back where they belong. This for all practical purposes resets the mattress. This maintenance will need to be performed on a regular basis to get the maximum comfort and longevity from your Hastens bed.
What is the difference between support and firmness?
Support is directly related to the density and layering of the materials in the bed. A balance between the density of the material and the way that it is distributed throughout the mattress is integral to creating proper support. Hastens has spent more than a century perfecting the layering of the natural materials within our beds to make sure that you are properly supported while you sleep.
Firmness corresponds to the required amount of force exerted on the springs within the bed in order to move them. This is also known as the compression rate of the spring. Each style of bed is available in three different firmness levels. We provide the different firmness so that people of any size or shape can be comfortable in our beds. To avoid pressure points one must be able to be absorbed by their bed. A correct firmness allows all parts of the body to be correctly supported without the bed creating a feeling that it is pushing back against the body.
Will Hastens Chicago and Winnetka deliver to me?
We work with the best local, national, and international shipping companies to provide the best white glove delivery to any location. Where ever you are, we will deliver there.
Does Hastens have only one kind of bed?
Hastens Beds offers 9 different styles of mattress, each style is available in 4 different firmness levels. We also have over 20 different colors of fabric that we can use to completely personalize your bed. With all of our options it is certain that we have the right bed for you. If you have a non standard size bed frame we can custom build a mattress to fit your measurements.